1-844-WOUESSI info@wouessi.comPioneering Digital ExcellenceDelivery across Canada and the United States.CAMSC A-11298SAM.gov · CAGE 1Z1Z9Toronto Region Board of Trade · TAP Tech 2024 1-844-WOUESSI info@wouessi.comPioneering Digital ExcellenceDelivery across Canada and the United States.CAMSC A-11298SAM.gov · CAGE 1Z1Z9Toronto Region Board of Trade · TAP Tech 2024
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Case studies

Ten anonymized engagements. Problem, role, technology, timeline, and result for each.

Representative anonymized engagements. Client references and audit evidence available under NDA during procurement.

Banking · Canada-92%time to audit a decision

Tier-2 Canadian bank · retention agent

Problem
After regulator pressure on agent transparency, the bank could not reconstruct why a retention offer had been made.
Wouessi role
Architected and shipped a replayable retention agent over the existing CRM; built the Replay Envelope (Context Object + Model State + Policy State + Environment State).
Tech
Python · LangChain · Postgres · pgvector · MCP · Azure OpenAI
Timeline
20 weeks · 2 senior engineers · 1 delivery lead
Result
Compliance now reconstructs any agent action in under 2 minutes (was 4 weeks). 8,000 weekly conversations covered.
Why it mattered
Compliance can now answer regulator questions in minutes instead of weeks, and the bank can defend every retention offer with the model card, prompt version, and data context that produced it.
Public sector · Canada100%Protected B residency

Federal department · policy-drafting copilot

Problem
Program officers needed AI assistance for briefing notes, but no PHI or policy data could leave the federal perimeter.
Wouessi role
Sovereign on-prem deployment with self-hosted Llama 3.1 70B and a sovereign Context Object store.
Tech
Llama 3.1 · Kubernetes on-prem · pgvector · MCP · Azure ATIP
Timeline
26 weeks · 3 engineers · 1 governance lead
Result
Zero data left the perimeter. ATIP requests now answered with one-click replay. Director of Digital signed off on launch.
Why it mattered
Program officers got the speed of AI without federal data ever leaving the sovereignty boundary, and the Director of Digital has hand-back evidence that survives any audit.
Healthcare · USA18 wkship to live audit

US regional health system · care navigation

Problem
CMIO needed an AI care-navigation agent that survived clinical ethics review and HIPAA scrutiny.
Wouessi role
Built a refusal-tuned care-navigation agent with per-patient audit trail and full Replay Envelope.
Tech
AWS · Bedrock · DynamoDB · MCP · HIPAA-aligned controls
Timeline
18 weeks · 2 senior engineers · 1 clinical informatics partner
Result
CMIO sign-off on day 90. Clinical ethics review passed at first attempt. Live with 12 specialty clinics.
Why it mattered
Clinical staff trust the agent because every recommendation is traceable to its source, and patients get faster routing without losing the human review on anything that matters.
Retail · Canada-70%time to publish offers

National retailer · loyalty platform

Problem
Six-vendor stack with quarterly publishing cycles; loyalty team wanted to publish weekly.
Wouessi role
Replaced six vendors with one bilingual loyalty portal and a workflow engine.
Tech
Next.js · Postgres · Redis · Hasura · Stripe
Timeline
32 weeks · 4 engineers · 1 product designer
Result
Cross-channel offers now publish in 4 hours (was 14 days). 2.6M members served in EN+FR.
Why it mattered
The marketing team went from quarterly to weekly campaign cycles without losing the bilingual parity their members expect, and procurement can audit every promotion against the data it was built from.
Insurance · Canada4 wkunderwriter capacity returned

Insurance · claims triage

Problem
Claims triage was bottlenecked behind manual document review.
Wouessi role
Built a triage AI with confidence-graded output and refusal-on-uncertainty defaults.
Tech
Python · OpenAI · Postgres · ServiceNow integration
Timeline
12 weeks · 2 engineers · 1 underwriting SME
Result
4 weeks of underwriter capacity returned in the first quarter. Refusal rate kept above 35% on edge cases.
Why it mattered
The underwriter team got four full weeks of capacity back in Q1, which paid for the engagement before the second quarter began.
AI consulting · USA6 wkboard deck to working agent

Fortune 500 retailer · AI copilot

Problem
Board approved an AI copilot pilot; team had no prior production AI experience.
Wouessi role
Crash-build of a working agent with full evaluation harness, in 6 weeks.
Tech
OpenAI · LangChain · Pinecone · TypeScript
Timeline
6 weeks · 1 senior engineer · 1 product partner
Result
First working agent at week 6. Delivered eval harness, model card, and runbook the customer's team could continue.
Why it mattered
The board saw a working agent on schedule, and the customer’s team owns the eval harness, model card, and runbook to keep iterating without us.
Banking · Canada100%WCAG 2.2 AA pass

Bank · accessibility audit

Problem
Public-facing banking site flagged for accessibility violations.
Wouessi role
Manual + automated audit, remediation playbook, on-team training.
Tech
axe-core · Lighthouse · NVDA · VoiceOver · JAWS
Timeline
9 weeks · 2 accessibility specialists
Result
1,200-page site reached WCAG 2.2 AA pass. Internal team certified to maintain it.
Why it mattered
The bank’s public banking site is now defensible under AODA and Section 508 scrutiny, and the internal team is certified to maintain the standard without external help.
AI consulting · Canada3 banksreference accounts

AI governance · pre-Stanza-46 pilot

Problem
Three Canadian banks wanted a sovereign AI governance pilot before Stanza-46 GA.
Wouessi role
Bespoke replay layer over their existing AI deployments. Pilot is the precursor to the Stanza-46 product.
Tech
Python · custom Replay Envelope · Postgres
Timeline
Ongoing · early-access program
Result
Three signed pilots ahead of Stanza-46 v0.1 release.
Why it mattered
Three banks have a reference implementation of governed AI months before Stanza-46 GA, and Wouessi has live production data to harden the product against.
Nonprofit · Canada-58%intake processing time

Humane society · intake and adoption portal

Problem
Front-line staff handled intake, vet records, and adoption matching across three disconnected spreadsheets and a paper binder.
Wouessi role
Designed and shipped a unified intake and adoption portal with role-based access for staff, vets, and foster families. Bilingual where the donor and grant audience required it.
Tech
Next.js · Postgres · Auth.js · S3 storage · printable PDF receipts
Timeline
10 weeks · 1 senior engineer · 1 product partner
Result
Intake processing time cut by 58 percent. Adoption matching window from days to hours. Donor and grant reporting now exports in two clicks.
Why it mattered
Front-line staff stopped losing intake records to spreadsheet sprawl, and donor reporting that used to take two days now exports in two clicks, freeing the team to spend their time on the animals, not the paperwork.
Certified supplier

CAMSC Certified · Certificate A-11298

Wouessi is a Canadian Aboriginal and Minority Supplier Council (CAMSC) certified business. Our certification supports the supplier diversity programs of Canadian banks, government departments, and enterprise buyers in North America.

CAMSC A-11298 SAM.gov · CAGE 1Z1Z9 UEI RMU6LK3W6NZ5
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